Code of Conduct - VISAR
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Code of Conduct

Winter Wonderland

Ice skating at Winter Wonderland is a fun and festive activity—but it also comes with risks. All skaters skate at their own risk and must follow the guidelines below to ensure a safe experience for everyone.

📝 General Rules of the Rink

  • Always listen to Ice Stewards and WWL staff

  • No littering

  • No entry onto the ice without skates

  • Empty pockets before skating

  • No bags, phones, cameras, or headphones allowed on the ice

  • No food, drink, or tobacco on the rink or dasher board walls

  • No tag or other games

  • No skating in chains (max 3 people holding hands)

  • No throwing objects, digging, chipping, or spraying ice

  • No carrying others—including children

  • No anti-social behavior, including:

    • shouting, swearing, spitting, fighting, vandalism, petting, bullying, roughness

  • No sitting or loitering—keep moving

  • Skate anti-clockwise only, unless directed otherwise

  • Maintain safe speed and control

  • Watch for other skaters, obstacles, or changes in ice conditions

  • Know your ability limits and skate responsibly

  • No skating while under the influence of drugs or alcohol

    • Those who appear impaired will be asked to leave

  • Leave the ice immediately when:

    • the session ends

    • resurfacing is taking place

    • directed by WWL staff

  • Do not engage in fights or confrontations—this behavior will not be tolerated

  • Do not sit, climb, or lean on dasher board walls

🚸 Supervision Requirements

  • Children under 12 must be accompanied to the venue by an adult (18+).

  • Children under 6 must be accompanied on the ice by an adult (18+). Payment for both is required.

🛡️ Safety Gear

  • Bike helmets, knee pads, and elbow pads are allowed and encouraged

  • All skaters must remain in control and within their ability at all times

  • No skating under the influence of alcohol, drugs, or impairing substances

    • Violators will be asked to leave the premises

    📢 Enforcement

    • The decision of the Ice Steward or WWL Supervisor is final

    • Access to the ice is at the discretion of WWL management

    • Violating these rules may result in removal from the premises without refund

    • Tickets are non-refundable and non-exchangeable

    ⚠️ Assumption of Risk 

    By entering the Winter Wonderland Ice Rink, all skaters and spectators acknowledge and accept the inherent risks of ice skating. These risks include, but are not limited to:

    • Falls and injuries caused by contact with other skaters

    • Injuries due to surface conditions or obstacles

    • Collisions or loss of balance

    Skate at your own risk. VISAR and its partners are not responsible for any loss, injury, or damage resulting from participation in this event.